Privacy Policy

Introduction
Rejuva Remedy is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, book our services, or interact with us.

1. Information We Collect
We may collect and process the following data about you:

1.1 Personal Identification Information
• Name
• Address
• Email address
• Phone number
• Date of birth

1.2 Health Information
• Medical history
• Health conditions
• Medications
• Allergies

1.3 Transaction Information
• Payment details
• Appointment history

1.4 Technical Data
• IP address
• Browser type and version
• Time zone setting
• Browser plug-in types and versions
• Operating system and platform

1.5 Marketing and Communication Data
• Your preferences in receiving marketing
• Your communication preferences

2. How We Use Your Information
We use the information we collect in the following ways:
2.1 To Provide Our Services
• To manage appointments and deliver massage therapy services.
• To tailor treatments based on your health information.
2.2 To Improve Our Services
• To understand how our services are used.
• To enhance user experience on our website.
2.3 To Communicate With You
• To send appointment confirmations and reminders.
• To respond to your enquiries and feedback.
2.4 For Marketing Purposes
• To send you promotional offers and newsletters (only if you have opted in).
2.5 For Legal Obligations
• To comply with legal requirements and industry regulations.

3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
3.1 Service Providers
• Third-party companies that provide services on our behalf, such as payment processing and email marketing.
3.2 Legal Authorities
• When required by law or to protect our rights, property, or safety.

4. Data Security
We take reasonable precautions to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, and destruction. These measures include:
• Secure storage solutions.
• Encrypted data transmission.
• Regular security assessments.

5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
6.1 Access
• You can request access to the personal data we hold about you.
6.2 Rectification
• You can request correction of any inaccurate or incomplete data we hold about you.
6.3 Erasure
• You can request deletion of your personal data under certain conditions.
6.4 Restriction
• You can request the restriction of processing your personal data under certain conditions.
6.5 Data Portability
• You can request the transfer of your personal data to another party.
6.6 Objection
• You can object to the processing of your personal data in certain circumstances.
To exercise any of these rights, please contact us at [your contact information].

7. Cookies
Our website uses cookies to enhance user experience and analyse site traffic.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. This policy was last updated on 8th June 2024.

9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Rejuva Remedy, EX14 1RE
[email protected]
07708942295

Any Questions?